Responsible lending and a commitment to the long-term well-being of our clients are core values embedded
in the Savanna Impact Finance purpose. We have adopted strict internal standards and policies to help
ensure that clients do not become over-indebted and that they are always treated fairly and
ethically.
One of the keys to this is education. Savanna offers financial literacy training in many countries to
teach people how to budget, save and invest wisely in their businesses.
Savanna also actively participates in and supports, MicroFinance Transparency, an industry-wide effort
to
ensure full transparency in pricing, and the Social Performance Task Force’s Universal Standards, which
measure social performance and adherence to the mission.
Savanna emphasizes client protection in every aspect of its operations, ensuring that all
products
and services provided are in the interests in the client.
HOW WE PROTECT OUR CLIENTS